Contact the practice
Khattak Memorial Surgery
309 Bolton Road
Birmingham
B10 0AU
Telephone: 0121 773 4622
Out of Hours: 111
Opening Times
| Monday | 8:00am to 6:30pm |
| Tuesday | 8:00am to 6:30pm |
| Wednesday | 8:00am to 6:30pm |
| Thursday | 8:00am to 6:30pm |
| Friday | 8:00am to 6:30pm |
| Saturday | 9:00am to 12:30pm and 1:00pm to 5:00pm |
| Sunday | Closed |
If you need help when we are closed
Medical attention is available for emergencies outside surgery hours and the number to call is 0300 555 9999. If you call the surgery out of hours you will be given this Out-of-hours number to ring.
Phoning that number connects you to a call handler at the communications section of Badger who will take your details. A GP will ring you back to discuss your problem. A home visit may be arranged for you if you are not fit enough to travel. Phone calls may be recorded electronically.
Physical accessibility
- Our premises benefit from the following facilities:
- Accessible toilets available
- Car parking onsite
- Disabled car parking available
- Lift Access
- Induction loop
- Close to train station
How to get to Khattak Memorial Surgery using public transportation
The following transport lines have routes that pass near the surgery
Bus: 
Train: How to make a complaint
We welcome your comments/suggestions and there is a Suggestions box in the Waiting Room area for this purpose.
In the case of complaints, we have an established procedure, which needs to be followed, and we hope to achieve a satisfactory outcome. A complaint can be made in person, in writing, or by telephone to the Practice Manager. It can be made by the patient concerned or by a relative/ friend with the written consent of the patient.
Your complaint will be discussed and fully investigated by either a Doctor or the Practice Manager depending upon the nature of your complaint and you will be informed of the outcome within 14 working days. We would then ask you to contact the Practice Manager to confirm whether you are happy with the outcome. We would hope to reach a solution that was acceptable within 4 weeks of the initial complaint. If you feel that your complaint has not been dealt with adequately you may contact the NHS England National Contact Centre on 0300 311 22 33. Lines are open between 7.30 am to 6pm.
Email england.contactus@nhs.net
Address: NHS England, PO Box 16738, Redditch, B97 6PT
