Please telephone the surgery for an appointment, all consultations are by appointment. The receptionist will always try to give you an appointment on the day of your choice with the doctor of your choice. Any patient who needs to see a doctor urgently can do so on the same day but not necessarily with the doctor of your choice. Please do not request an urgent appointment for a minor or long standing problems. We offer a text reminder service, which can send you a reminder via text message prior to your appointment. Please speak to our receptionists for further information.
Nights and Weekends
Medical attention is available for emergencies outside surgery hours and the number to call is 0300 555 9999. If you call the surgery out of hours you will be given this Out-of-hours number to ring. Phoning that number connects you to a call handler at the communications section of Prime care who will take your details. A GP will ring you back to discuss your problem. A home visit may be arranged for you if you are not fit enough to travel. Phone calls may be recorded electronically.
You will be booked into the telephone triage system if you need to speak to a doctor urgently. Please call reception to book in.