Our premises benefit from the following facilities:

Accessible toilets available

Car parking onsite

Disabled car parking available

Lift Access

Induction loop

Close to train station

Self-Referrals

There are many services that patients are able to self-refer. Please see the links below.

Adult & Social Care

You can arrange a discussion between yourself and a social work professional to understand what help and support you might need coping with life on a day to day basis and living independently in your own home.

The conversation will also help you to understand what you can do for yourself and inform you of what support is available to you in your local community and through other networks and services.

If you have care needs you can request a conversation for yourself, or someone you care for.

https://forms.olmapps.com/ewfprod/manage/view/#/form/bccinitialcontactlive?header=1&reset=1

Birmingham Healthy Minds self-referral

Birmingham Healthy Minds is a free NHS Improving Access to Psychological Therapies Service (IAPT). They offer brief talking therapies to people who are feeling anxious, are low in mood or depressed.

They see people who are

• aged 16+
• registered with a Birmingham GP
• not currently being seen by another mental health team

For self-referral please click on the link below:

https://bhmselfreferral.bsmhft.nhs.uk/bhm

Birmingham Healthy Minds is not a crisis service. If you need immediate assistance because you feel you might hurt yourself or someone else, please ring the mental health helpline on 0121 262 3555,contact your GP or the emergency services.

Birmingham Wheelchair Service

https://www.bhamcommunity.nhs.uk/patients-public/rehabilitation/birmingham-wheelchair-service/

https://www.nhs.uk/service-search/mental-health/find-an-nhs-talking-therapies-service NHS talking therapies self referral

https://www.bhamcommunity.nhs.uk/patients-public/rehabilitation/birmingham-wheelchair-service/ Birmingham wheelchair service

Drug and Alcohol service- Birmingham

https://www.changegrowlive.org/drug-alcohol-service-birmingham/referrals

Mental Health and Wellbeing Hubs

https://birminghammind.org/what-we-do/mental-health-wellbeing-hubs/

Physiotherapy

10 Minutes Late

Our DNA (Did Not Attend) policy states that if you are more than 10 minutes late for your appointment you will not be seen and will have to re-book your appointment. 

If you have an appointment but cannot attend or no longer need the appointment please call and cancel at least 24 hours in advance so we can offer it to a patient who may really need to be seen.

If you have an appointment booked for the same day and cannot attend or no longer need the appointment, you must give us at least 2 hours’ notice so that we can offer the appointment to other patients who need to be seen. 

If you do not give us any notice or DNA your appointment on the day of booking, we will not offer you an appointment within the same week.

Telephone Consultations

We will try to contact you twice for your telephone consultation at spaced intervals. If you miss both calls, you will be asked to be re-booked. 

If you DNA your appointment on 3 consecutive occasions including any telephone consultations you do not attend the Practice Manager will write to you and you may be removed from the practice. 

We have produced some infographics which may support you in managing your chronic disease.

Please click on the links below if you have been diagnosed with any of the following:

Asthma

COPD

Chronic kidney Disease

Diabetes

Epilepsy

Heart Disease

Hypertension

Learning disability

Stroke